Shipping policy

SHIPPING POLICY

Perfectlyher

Last updated: April 8, 2026

Thank you for shopping with Perfectlyher! We want to ensure your order reaches you safely and efficiently. Please review our shipping policy below.


SHIPPING DESTINATIONS

We currently ship to:

  • Jamaica (local delivery and Knutsford Express pickup)
  • Canada
  • United Kingdom

SHIPPING RATES & DELIVERY TIMES

Jamaica – Junction, St. Elizabeth

  • Shipping Rate: JMD $500
  • Delivery Method: Bearer delivery
  • Estimated Delivery: 2–3 business days

Jamaica – Knutsford Express Pickup

  • Our Handling Fee: JMD $300 (paid at checkout)
  • Knutsford Express Fee: JMD $700 (paid directly to Knutsford Express at pickup)
  • Total Cost: JMD $1,000

How it works:

  1. Place your order and select Knutsford Express delivery
  2. Pay JMD $300 handling fee at checkout
  3. We deliver your package to Knutsford Express within 1–3 business days following payment confirmation
  4. Pick up your package at your nearest Knutsford Express location
  5. Pay JMD $700 directly to Knutsford Express at collection
  6. Present a valid ID at pickup

Note: Knutsford Express delivers to all parishes except St. Thomas. Please use your nearest Knutsford Express location as your pickup address — not your home address.

Jamaica – Zipmail Delivery

  • Zipmail Service Fee: JMD $500
  • Bearer Collection & Drop-off Fee: JMD $1,000
  • Total Cost: JMD $1,500
  • Estimated Delivery: 3–5 business days

How it works: Place your order and pay JMD $1,500 at checkout. Our bearer collects the package from our location and drops it off at the post office.

Canada

  • Shipping Rate: JMD $2,500 (approximately USD $16)
  • Estimated Delivery: 10–21 business days
  • Tracking information will be provided once your order ships

United Kingdom

  • Shipping Rate: JMD $2,500 (approximately USD $16)
  • Estimated Delivery: 10–21 business days
  • Tracking information will be provided once your order ships

PROCESSING TIME

Orders are typically processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has been shipped.


INTERNATIONAL ORDERS

For orders shipping to Canada and the United Kingdom:

  • Customers are responsible for any customs duties, import taxes, or fees charged by their country
  • These charges are not included in our shipping rates and are determined by your local customs office
  • Delivery times may vary depending on customs clearance

TRACKING YOUR ORDER

Once your order ships, you will receive a tracking number via email at perfectlyher12@gmail.com.


SHIPPING DELAYS

While we strive to meet our estimated delivery times, please note that shipping carriers may experience delays due to:

  • Weather conditions
  • Customs processing (for international orders)
  • Public holidays
  • High shipping volumes

We appreciate your patience and understanding.


LOST OR DAMAGED PACKAGES

If your package is lost or arrives damaged, please contact us immediately at perfectlyher12@gmail.com with your order number and photos (if damaged). We will work with you to resolve the issue.


QUESTIONS?

Email: perfectlyher12@gmail.com